Placing orders & special instructions: When placing your order, please select your desired delivery date, which must be at least three business days from the date of your order. You will also be prompted to choose a delivery window—morning or afternoon—and can include any specific instructions to tailor the delivery process to your needs. Our team is available to help with custom requests or to answer any questions you may have. Be sure to include a valid phone number with your order, as this is essential for confirming delivery details. Orders without a phone number may experience delays or be held from processing.

Order Details and Delivery Coordination: After your order has been submitted, you will receive a confirmation email outlining your purchase details. This includes payment information and your scheduled delivery time frame. This confirmation email is your point of reference for tracking your order and understanding the delivery expectations, helping ensure everything proceeds smoothly.

Delivery conditions: For a successful delivery, the site must have sufficient access for our trucks, with a minimum required road width of 12 feet. If the site cannot accommodate our vehicles, we will do our best to deliver the materials as close to the requested location as safety permits. Should delivery be impossible due to restricted access, a fee for a missed delivery may be applied.

Delivery Range and Scheduling Details: We provide delivery to a broad range of locations, with available time slots depending on both your area and the materials ordered. While we work hard to adhere to scheduled times, delays may occur due to material availability or transportation conditions. In such cases, we will communicate any significant updates to keep you informed.